turning your vendors into successful partners
As companies outsource more and move to "cloud computing" and other hosted (ASP) services for their technology, Vendor Management is becoming one of the most important skills for IT professionals to have. Many tech managers have grown up "doing" technology and not managing outside suppliers. This workshop is critical to helping them fill that gap in their skill set.
Topics Covered
- Showing vendors where they fit into your IT Strategy
- The importance of your strategic technology "stack"
- Setting up vendors for long term success
- Being a very tough, but very fair customer
- RFIs, RFPs - fast vendor evaluation and selection
- Principles of effective technology vendor negotiation
- Managing the on-going relationship - people and report cards
- Working through contentious problems and avoiding crisis
Who Should Attend
IT and technology managers responsible for supplier relationships; senior leaders; project managers
